Zepher Agiza
Business Process Consultant
About
An expert in quality, processes and efficiency. Offers a proven track record of success in identifying areas for improvement and formulating/executing initiatives that enhance operational, organizational, and system performance. Mentors team members in industry best practices, Lean Six Sigma methods, and customer service to quickly and effectively address customer concerns, drive regulatory compliance, advance continuous improvement, and create significant cost savings. Dedicated and committed to working diligently and meet the highest standards of product safety and quality.
Corporate Business Training
Operations Management
TQM (Total Quality Management)
Lean Six Sigma Tools
Project Management
5S/Kaizen Events
Process Improvement
Process Re-engineering
Process Design
Business Process Analysis
Minitab 18
Microsoft Visio
Pivot Table Analysis
Recent Work
Systems & Business Process Manager | 2023 to date
Business Process Modeler | 2022-2023
Lean Six Sigma Operational Excellence Consultant | 2022 to date
Supplier Quality Engineer |2021-2022
Production Quality Engineer | 2020-2021
Quality Assurance Expert | 2018-2020
Research & Development Chemist | 2016-2017